About Maintenance Service

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Maintenance Service

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We are leading Contractors and provide exceptional maintenance services by a system of effective maintenance programs tailored to fit the needs of our customers. Be it business or otherwise, we equip users with a better network through maintenance and support that is reliable, highly productive and faster than ever before. In addition we also serve with firmware updates, repair and proactive services. All this in economic prices making it a cost effective and efficient package.

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Regardless of the size of a business, professional and reliable IT expertise could be difficult to find. We understand the importance of after sales services particularly in this industry, so we commit to provide 1 year extensive on-site maintenance service and 7x24x4 hours emergency call service, and 3 years on-site service for cabling projects.

We highly value each individual client and commit to keep our promise to provide the best service both before and after sale, and aim to achieve growth, together with our clients.

 

Maintenance of Server Room

Standard services parts included in Maintenance

UPS Printed Circuit Board, power supply, LCD display
Sensaphone Remote Monitoring System Printed Circuit Board, power supply, LCD display
Computer Rated Air Conditioner / Air Conditioner Control Unit, Condenser, Compressor, Heater, Humidifier
FM-200 / Smoke Detection System Optical Smoke Detector, Fire Alarm Bell, Flashing Light
Access Control System Printed Circuit Board, power supply
Structured Cabling System Patch Panel, UTP Horizontal cable, Outlet module
Software Product Patch Update, Hotline support, Problem Diagnostic

 

 

Maintenance of Network

3Link is always committed to bring value to our customers by maintaining the highest standard of excellence, ensuring quality of the delivered services and by minimizing the risk to your business .

Scope of IT Outsourcing Service
1. Certified Platform / Technical Skills
  • Servers and Operating Systems
  • Hardware Installation and Configuration
2. Professional Standard of System Protection
  • Anti-Virus Protection and Data Backup
  • Security Systems
3.Proven Desktop Applications Knowledge
  • Desktop Applications
  • Email Systems
  • Internet Browsers
  • Miscellaneous Software Packages

 

3Link offers end-to-end IT services and solutions to facilitate commercial corporations doing business.

 

 

Service Calls

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When you need to service support , you can call our call center. Our customer service staff are ready to assist you. We provide 24/7 support to you; handling 100% of your service calls and provide a professional response and dispatch emergencies to the proper technician for rapid resolution

We are committed to adding lasting value to our clients.

We take every sale and every client, large or small importantly. 3Link is devoted to maintain a long term relationship with our customers, which is why we operate under strong ethics and corporate values.

We guarantee no variation costs or hidden fees in our quotes and contracts, and will not try to mislead our clients in any way. All terms are clearly stated in a legally binding agreement signed by both parties.

Regardless of the size of a business, professional and reliable IT expertise could be difficult to find. We understand the importance of after sales services particularly in this industry, so we commit to provide 1 year extensive on-site maintenance service and 7x24x4 hours emergency call service, and 3 years on-site service for cabling projects.

We highly value each client and commit to keep our promise to provide the best service both before and after sale, and aim to achieve growth, together with our clients.

Support Hotline:
[Office Hour] (852)3108-9888
[Non-office Hour] (852)8202-2233

 

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